Customer Reviews

Here at Jean-Pierre's we pride ourselves on high standards, which is reflected in our 5-star AutoTrader reviews.

I can only speak from my one experience with Jean Pierre Independent Skoda Specialist of Southampton, in short they were excellent. They offered me more for my Skoda than the part exchange quotation offered by AutoTrader which I searched up in relation to the advertisement for the Skoda I purchased from Jean Pierre last week. From the very first point of contact via email and phone, they were extremely concise, friendly, honest, trustworthy and not at all pushy nor did they rush me for payment or collection of the new car. After initially opting to have the new car delivered the 115 miles or so I am from their site in Southampton, it was a combination of ease on both parties and the fact I was intrigued and wanted to meet this fine firm which led me to actually travelling the distance to sort out the part exchange of my existing Skoda and collecting the new one. Having not had much experience with dealing with car dealerships having only had one previous experience with a used car dealership close to home which as I have found out after using Jean Pierre that it wasn’t all that good but quite honestly Jean Pierre smashed it. This was my first time of actually buying a used car over the means of email and phone without actually having seen it first in person due to the distance from where I am, Sidcup, to Southampton, but I was put at instant ease and believe me I am one to spot a rat from a mile off. I would highly recommend this company and despite the near 115 miles distance away, this is the first company I will be looking at for my next Skoda. From first contact to handover I was very impressed. They even made sure the new car had a fresh MOT and a service completed a few days prior to the earlier arranged handover date and even chucked in a free 6 month warranty. Despite the poor weather on the day they welcomed by existing Skoda with open arms and were very knowledgable about both cars. I honestly left their site saying to myself I just wish Jean Pierre were located near to where I am because I would use them for everything Skoda related. The attention to detail, the genuine care and compassion they showed truly outshines typical industry rivals and I do wish them all the best for the future. I do hope to be able to get the opportunity to deal with Jean Pierre again. Regards, Luke Saunders, Sidcup.
Luke Saunders, 08 Jun 2021
I bought a Skoda Yeti recently from Jean Pierre Skoda Ltd during lockdown so all I had to go on was the pictures on Autotrader and the Dealer Website.
I spoke to Luke in Sales and he assured me that my chosen Yeti was in excellent condition and I felt confident to go ahead.
Having been a Truck Sales Manager before retiring ,I knew it was a risk having not seen the car.
However the Car and Service and Staff when I met them in person and saw the vehicle all fears dismissed.
I would and do highly reccommend Jean Pierre Skoda Ltd.
I would add that they are far more helpful than Toyota when having problems with a Toyota CHR Hybrid and also more helpful than my local Main Skoda Dealer.
Get down there and buy as I did.A very happy new Customer.
Dudley Todd
Quality fair price. No hidden cost and updated me throughout the work done.
Found Luke’s business through Auto Trader, couldn’t be happier! After a few weeks of looking for a Yeti, found the one, very fair price for a high spec, low mileage vehicle. Luke also gave a very fair price for my old car as part exchange.
It was a pleasure dealing with Luke from start to finish and it was particularity pleasant to return to a family firm. Having previously purchased from larger firms, this felt like genuine good service, rather than mark scoring adhering to a corporate framework.
Good warranty also included in price. Along with in house full service and MOT.
Thank you for a seamless service from start to finish.

Fabia Mont-Carlo

I bought a monte carlo fabia from this dealership. I dealt with Luke, who was extremely helpful and not pushy what so ever. I could tell that he took his family business very seriously and that all the cars are well cared for before they are sold to the customer. I left my sunglasses in my car I px'd and they sent them back to me signed for and well packaged. Just little things like that make you realise you're dealing with a reputable company. The cars are very fairly priced and Luke did his up most to get as much for my car so that I had more towards the new car. Thanks
Jodie Meads, 20 Nov 2019

Very very pleased! I made a trip down by train from London to check our a Skoda Octavia. It was exactly as described. Customer service was excellent from start to finish. They delivered the car to me when it was ready - and I got a beautiful car - cheaper than anything equivalent I could find in London. I also am thrilled to find a true family form that genuinely seems to care. No hustle. Highly recommend.

Welcoming, pleasant and amicable. I was looking only at a specific vehicle that I had seen advertised and it met my expectations. Had not used dealer before and may have found a gem. Car was ready in a couple of days with no hassles. No experience of servicing / support as yet and this is the only reason for not awarding five stars.

"Straight-forward, honest, professional service that felt more like a main dealer. Great experience from beginning to end. I would highly recommend this company."

"Considerate and very helpful staff, especially Sales Manager. No pushing into a purchase, but plenty of help/advice. On deciding to buy all quite easy and stress free. No hesitation in commending Jean-Pierre for car purchase. Having the potential of follow up services and Skoda care/knowledge a great asset!"

"Really good service, no messing about,no tough sales just a nice atmosphere and easy sale."

"Great service as always. Have used this garage for past few years would always go back. Trustworthy and friendly"
Sarah, 14 Nov 2019